IceAge Insights: Industrial — HiVis StayFrosty Vest RSS



7 Warming Solutions for Drive-Thru Employees

I not only know, but also love the fast food drive-thru business. Before joining Qore Performance, I worked with Chick-fil-A for over 9 years.  My work with them started at the age of 14 at the front counters, and by 18 I was promoted to Director of Operations.  The cornerstone of Chick-fil-A’s business model is a dedication to customer service.  In order to improve the customer experience and keep drive-thru times down, Chick-fil-A is constantly increasing the number of employees working outside.   More and more, you now see team members walking from car to car with tablets in hand, taking orders and even accepting payments.  This new drive-thru system works great when it is 70 degrees F and partly...

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My Excellent Adventure in Aviation

Ever wonder what goes on Behind The Scenes at an airport. I always did. Now I know. Lean in and let me share my new secrets with you. My colleague Kelly Yazdani and I went to visit the ramp team of a major airline in Florida on Friday May 24th. It all began last summer at the GSE - Ground Support Equipment - show in Las Vegas. Immediately after the show, a member of this airline’s maintenance team purchased two of our HiVis StayFrosty Vests for his two-man crew. He was so positively impressed that he introduced them - and, eventually, us - to the Station Manager for his airport.  Kelly then laid the ground work for our visit by meeting the airline's...

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Stay Cool Working on the Airline Ramp!

Today we are going to look closely at a day in the life of an Airline Ramp Agent. Ramp work can be, for lack of better terms, arduous.  Early morning shifts can start with sub-zero external temperatures in the winter and summer afternoon shifts on the hot tarmac rise well into the triple digits. One airline mechanic told me that they measured the tarmac to be 160+ degrees F mid-summer in Las Vegas. This job requires great strength and endurance: lifting bags, cleaning planes, dealing with sometimes delicate cargo, all while sticking to strict schedules and safety guidelines. Breaks often don’t happen because of the daily rush. Lunch is a maybe. A good schedule depends on seniority. Employee turnover is high....

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