IceAge Insights: Safety & Drive Thru — HiVis StayFrosty Vest RSS

7 Steps for Restaurant Drive Thru Conversion: Part 2 - Limit Options

Coronavirus is here, and we are here to help you turn your retail business into a drive thru powerhouse. Part One of the series focused on taking inventory, which you can read here. Now let's talk about a critical part of getting off the ground quickly: deciding what to sell. This is part of the series “Surviving Coronavirus: Seven Steps your Retail Business or Restaurant Can Take to Succeed”  Limit Options: Simplicity is key. Whether you are operating a food establishment or a retail business, limiting options for your customers at the start is essential to getting off the ground quickly. This will maximize safety, keep your customers comfortable, and help you build a great foundation. Whether it is supply chain constraints or order assembly bottlenecks,...

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7 Warming Solutions for Drive-Thru Employees

I not only know, but also love the fast food drive-thru business. Before joining Qore Performance, I worked with Chick-fil-A for over 9 years.  My work with them started at the age of 14 at the front counters, and by 18 I was promoted to Director of Operations.  The cornerstone of Chick-fil-A’s business model is a dedication to customer service.  In order to improve the customer experience and keep drive-thru times down, Chick-fil-A is constantly increasing the number of employees working outside.   More and more, you now see team members walking from car to car with tablets in hand, taking orders and even accepting payments.  This new drive-thru system works great when it is 70 degrees F and partly...

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My Excellent Adventure in Aviation

Ever wonder what goes on Behind The Scenes at an airport. I always did. Now I know. Lean in and let me share my new secrets with you. My colleague Kelly Yazdani and I went to visit the ramp team of a major airline in Florida on Friday May 24th. It all began last summer at the GSE - Ground Support Equipment - show in Las Vegas. Immediately after the show, a member of this airline’s maintenance team purchased two of our HiVis StayFrosty Vests for his two-man crew. He was so positively impressed that he introduced them - and, eventually, us - to the Station Manager for his airport.  Kelly then laid the ground work for our visit by meeting the airline's...

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