Every day we get asked about sales and special promotions. In this day and age of perpetual promotion of all the things, we figure there are more people who have these questions than just the people contacting us, so a single article addressing these questions would be helpful. Let's get started!
Q: Does Qore Performance offer any discounts or ever have sales or promotions?
A: No, with special exceptions. We do offer a Direct Purchase Program for all of our Military, Law Enforcement and First Responders. Our Direct Purchase Program is valid all year and has no restrictions. This program applies to all US personnel (of course), but we also extend these privileges to personnel in these categories from nations allied with the USA including NATO, Five Eyes, SEATO etc..
Our Direct Purchase Program is the only discount or promotional program we offer to individual customers.
Q: Does Qore Performance participate in days like Black Friday or Cyber Monday?
A: No, we do not run discounts or price promotions on days like Black Friday or Cyber Monday, though new product releases may come at any time (so be sure to subscribe to our email list by clicking here).
Q: Does Qore Performance have volume discounts?
A: Yes, we do offer large volume discounts for government and enterprise customers. Volume discounts are only available to government and enterprise customers because high MOQs apply. Click here to contact our Sales Team here for more information and/or to find out if your organization qualifies.
Q: Why doesn't Qore Performance have any sales or promotions?
1. Incredible customer community. We are extremely fortunate to have a large number of customers interested in our products as soon as they hit the market. We know that a major reason for this is that we stand behind everything we make, and we strive to provide best-in-class customer service to continue to build trust and community with our customers. This results in the products we make selling out sometimes even before they are put into inventory (via preorder). Be sure to get in on those...often we do not even have inventory left in the warehouse to put on sale. To get in on pre-orders, new product launches and restock alerts, sign up for our IceAge Insights email list on our homepage, third tile down.
2. Price anxiety sucks. Have you ever bought a product from a company only to find they put it on sale at a lower price just a few weeks later? That was a terrible feeling, right? We agree! Our internal customer service creed is to deliver the customer experience we want for ourselves, not what is most convenient for us as a company. We want every customer to be sure when they purchase from us they are getting a quality, valuable product that we will stand behind, knowing the investment will pay off for years to come.
3. Reinvest to innovate. Solving complex problems with intuitive solutions requires relentless and perpetual devotion to innovation. We don't tweak things and then label them "innovations" as is so often the case today. Instead, we aim to design paradigm-shifting solutions that deliver meaningful improvements and deliver maximum benefit to our customers. This perpetual pursuit of innovation means we reinvest every dollar immediately back into the company to drive research and development to make our users' lives better. Everything we do is focused on what is best for our customer, and every day our customers continually tell us: "keep innovating!"
Our reply is simple: "Roger!"
We hope this article was helpful, but if you have any additional questions, just click here to contact us. We answer every customer email in less than 24 hours.