Frequently Asked Questions about the IcePlate
What is IcePlate?
IcePlate is the world’s first freezable water bottle designed to cool you down, hydrate you, and protect you. It is designed to fit perfectly between any body armor and base layer.
What is your Warranty Policy?
The IcePlate Warranty is simple: if IcePlate breaks under normal use and in original configuration (not modified in any way), we replace it. The hose is permanently attached to the IcePlate and as such, modification of any kind and/or any attempt to remove, modify or tamper with the hose and/or hose/IcePlate interface will void the warranty. Handling IcePlate by the hose while frozen is strongly discouraged.
Does the IcePlate condensate?
Yes, by design, condensation from the IcePlate adds cool water to the outside layer of your shirt where it can evaporate easily, removing significant heat in the process to help you #StayFrosty
and dry. Many users have reported being totally dry at the end of a shift. We recommend pairing IcePlate with moisture-wicking or hydrophobic base layers (like our Hydration Shirt
) and shirts for maximum effectiveness.
How do I use IcePlate?
Simply Fill IcePlate with 50 oz of water (about 90% full), lay it flat in your freezer overnight, then attach it to your body armor for the most powerful cooling solution on the market.
Can I drink the water in my IcePlate?
Yes! IcePlate comes with an convenient drinking tube and Bite Valve that allows you to easily drink the ice cold water as it melts. Be sure to wash before use.
How do I clean my IcePlate?
IcePlate is fully dishwasher safe! We recommend cleaning before first use. Be sure to remove the cap. The low point drain also ensures that you can fully rinse and empty IcePlate whenever a dishwasher isn't handy.
Will the IcePlate interfere with my activity?
No, it is designed to sit close to your body and work seamlessly with your kit. It is made out of a flexible lightweight thermopolymer shell that is designed to absorb impact and help protect you. By carrying water close against your body, you use less energy to carry the water. Giving you more energy for your activity.
How much does the IcePlate weigh?
Empty, the IcePlate weighs well under a pound at only 12 ounces per plate.
How much water does the IcePlate hold?
IcePlate can hold over 50 ounces of water per plate, which is about 1.5 liters. Plus with the cooling benefit, you won't need nearly as much water to keep hydrated. Fill with warm water in the colder months to keep warm!
How do I freeze it?
Since water expands as it freezes, we recommend you fill the IcePlate about 90% full with water, lie flat in a standard freezer, and leave it to charge for 4-6 hours (overnight works best).
How durable is it?
We have tested out our IcePlates in all kinds of crazy situations and they stay strong. Check out our YouTube Channel
to see how we tested them -- from dropping a frozen IcePlate off five story buildings to shooting it behind soft body armor. #CantBreakThePlate
How do I wear it?
We recommend using Velcro straps with soft armor or using Zipties with hard armor. If you are wearing it without armor (construction, yardwork, hiking, Stand Up Paddle, etc.) you can use optional backpack straps. IcePlate works on either your front or back; if you are undecided on which, we recommend back placement for your first plate.
Do you Ship Internationally?
International Shipping is available for an additional fee; usually this runs about $40. Please contact email@example.com for pricing.
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