Frequently Asked Questions about IcePlate®

IcePlate® is the world’s first freezable water bottle designed to cool you down, hydrate you, and protect you. It is designed to fit perfectly between your body and your kit.

Our latest IcePlate® technology, IcePlate® Curve, conforms precisely to the geometry of the Medium ESAPI armor plate. A single recessed port at the lowest point of the bottle, facilitates complete drainage and an effortless fill, each and every time. Proprietary TotalDrain Technology lets you finally drink all the water you are carrying, meaning no wasted weight. The Q-Hex Baffle System maintains IcePlate® Curve's structure during the freezing process, preserving the low-profile geometry, and decreasing audible sound in the field. IcePlate® Curve's first of its kind architecture provides the most comfortable cooling/heating/hydration system ever conceived.

Empty, IcePlate® Curve weighs well under a pound at only 12 ounces per plate.

We have tested out our IcePlates® in all kinds of crazy situations and they stay strong. Check out this video of us dropping a frozen IcePlate® off a five story building:

We've also shot the IcePlate® behind soft body armor.  

#CantBreakThePlate

IcePlate® Curve and our legacy IcePlates® hold over 50 fluid ounces of water per plate, which is about 1.5 liters. Plus with the cooling benefit, you won't need nearly as much water to keep hydrated. Fill with warm water in the colder months to keep warm!

Since water expands as it freezes, we recommend you fill the IcePlate® about 90% full with water, lie flat in a standard freezer, and leave it to charge for 4-6 hours (overnight works best).

Each IcePlate® Curve comes with a magnetic Freezer Cap for use when freezing. When IcePlate® comes out of the freezer, remove the freezer cap and replace with the IceCap (only necessary if you are planning to drink from your IcePlate®). Insert your tube of choice into the female port of IceCap and IcePlate® is ready for use.

Yes! IcePlate® comes with a convenient drinking tube and Bite Valve that allows you to easily drink the ice cold water as it melts. Be sure to wash before use.

• Hot Weather: Simply Fill IcePlate® with 50 fl oz of water (about 90% full), lay it flat or upside down in your freezer overnight, then wear it over your shirt but under your kit for the most powerful cooling solution on the market.
• Cold Weather: Fill IcePlate® with warm water (we recommend 135-150 degrees Fahrenheit) water, then wear it over your shirt but under your kit for extended cold weather comfort.

Used fully frozen, IcePlate® will typically keep you cool for several hours and hydrated for a full 8-hour shift

Yes, by design, condensation from the IcePlate® adds cool water to the outside layer of your shirt where it can evaporate easily, removing significant heat in the process to help you #StayFrosty® and dry. Many users have reported being totally dry at the end of a shift. We recommend pairing IcePlate® with moisture-wicking or hydrophobic base layers (like our TCCC Shirt) for maximum effectiveness.

The IcePlate® works equally well on your front or your back.  If you are undecided on which, we recommend back placement for your first IcePlate®. 

For a more detailed answer, check out our IceAge Insights blog article: How do I wear IcePlate®?

Soft Body Armor: With the myriad of Soft Armor form factors on the market, we recommend using our Velcro Armor Straps with soft armor for maximum ride height adjustability.  

Hard Armor/Plate Carrier: IcePlate® can be mounted to a plate carrier using our Velcro Armor Straps, Zipties, folded over 100 mph tape, 550 cord, spare boot laces or just about anything available to you in the field. Many customers are able to fit IcePlate® inside their plate bag with their armor plate, depending on the armor/plate carrier combination.

External Armor Carry: Designed for military and law enforcement, IcePlate® MOLLE Sleeve Flex is the external hard cell hydration solution for applications that require the lowest profile and greatest durability on the market today.

Industrial/Commercial: HiVis StayFrosty® Vest is the ultimate industrial safety solution using two IcePlates® (front and back) with cooling, heating, high visibility and improved productivity all in one IcePlate carrier. 

Travel/EDC: IcePlate® fits perfectly in laptop or hydration pockets of most leading backpacks such as the Vertx Gamut EDC, Vertx EDC Transit Sling. It is also the best carry-on water bottle for traveling.

Closed IcePlate® (Cooling and Warming Only):
Assembly for Hydration plus Cooling and Warming:

No, it is designed to sit close to your body and work seamlessly with your kit. It is made out of a flexible lightweight thermopolymer shell that is designed to absorb impact and help protect you. By carrying water close against your body, you use less energy to carry the water. Giving you more energy for your activity.

IcePlate® is dishwasher safe! We recommend cleaning before first use. Be sure to remove the cap. The low point drain also ensures that you can fully rinse and empty IcePlate® whenever a dishwasher isn't handy.

International Shipping is available for an additional fee; usually this runs about $20-40. Please contact info@qoreperformance.com for pricing.

"Forever IcePlate®" is our individual customer warranty. We've got your back. Our ongoing mission is to make great products for you and we stand behind them 100%. You have placed your trust in us and we take that trust seriously. Our job is ALWAYS helping you #StayFrosty, and Forever IcePlate® does this while also making it easy to keep your kit fresh.

IcePlate® is fully warrantied against all manufacturer defects: if you notice any upon receipt, send us a photo or video and and we will repair or replace your IcePlate at our expense.

• 0-60 days from purchase: If IcePlate® breaks in any way under normal use (ie not dropped or otherwise incorrectly handled) and in original purchased configuration (unmodified in any way) we will replace it at our expense.
• 60-365 days from purchase: If IcePlate® breaks under normal use (ie not dropped or otherwise incorrectly handled) and in original purchased configuration (not modified in any way) we will replace or repair it (at discretion of our technicians) at no charge! Shipping costs (both ways) are the responsibility of you, the customer.
• Beyond 1 year: You can purchase a replacement IcePlate® of the same generation (subject to availability) at a 50% discount in exchange for sending your broken IcePlate® back to Qore Performance®. If the same generation IcePlate® is not available, you can exchange your broken IcePlate® to purchase a more recent generation IcePlate® at a 25% discount.

If you have any questions about our warranty policy, please call, chat, or email us!