How Drive Thru’s Work: Will line busting compromise the kitchen?

QSR (Quick Serve Restaurant) Operators new to line busting implementation resist implementation initially because they are afraid that the practice will overwhelm the kitchen. This is a common misunderstanding. In reality, line busting actually optimizes the kitchen. What? That doesn’t make any sense!

Here are the four ways line busting optimizes a QSR drive thru kitchen:

1. Allows team to prepare items that have long lead times
2. Lets the kitchen know when to prep more of items with increased demand
3. Helps the kitchen manage inventory shortages by getting ahead and preventing them
4. Gives the kitchen intelligence on the timing of items to keep the flow fast, efficient and accurate.