A Respectful Welcome To You!
People who are transitioning out of a military or law enforcement career into the private sector ask us if we are hiring all the time. They also ask for tips on making their transition off of Active Duty. I have personally mentored a handful of people from the most elite units in the US Military arsenal in their transition off of Active Duty military careers. I've interviewed numerous candidates and had hundreds of conversations with friends and friends of friends looking to make the transition from Active Duty or Full-Time Sworn LEO to the private sector (Firefighters appear to be differentially great at setting up Crossfit Gyms while they are still working as a full-time professional Firefighter, so this article may not be as useful for our Thin Red Line brethren). It can be done, but there is a way to set yourself up for success.
We are super humbled and grateful that so many customers and friends of ours wish to work for Qore Performance®. Unfortunately, of the dozens of impressive folks -- people of wonderful character who have done great things to protect our country and our communities -- few have the exact technical skill set we need right now and the core Qore Performance® team (see what we did there) is way too tiny to train (we are just 12 strong, but growing with a need to fill about a dozen more positions ASAP). Still, as a mark of respect let me share a few tips as to what will make for your most smooth and successful transition into the civilian sector.
I was in law enforcement for 7+ years. None of us were military. I can only write from my own experience and that of my many friends and colleagues who have made this transition. Think of this article more as “tips from the start-up front line” rather than “tips from someone who has walked a mile in your shoes."
Innovation, Accomplishment and Why
This article is a composite of my own experiences as an entrepreneur as well as hundreds of conversations I've had with my friends and colleagues still on Active Duty in some capacity about this issue. One piece of feedback they gave me is how startups present a unique chance to operate freely, unconstrained from the limits of bureaucracy and politics while doing work that matters, where you get to see the fruits of your labor, often in extremely short periods of time. Your actions generate results and you know why you are doing the work you are doing. The only limits to your accomplishments in the private sector (especially in startup world) are ability, desire, ambition and work capacity. I completely overlooked this aspect of working in startup land, almost as if I've taken it for granted.
At Qore Performance®, we often take a concept to market in as little as eight weeks from initial identification. Just imagine working on a project that starts as nothing in January and by March it is live and in the hands of end-users, helping keep them safer on the job. This type of impact is difficult to quantify, but the feeling is unbelievable.
D-TAC, CQB, MARCH, ABCs, LTL, EVOC, Land Nav, marksmanship, hot stops, weapon manipulation, small unit tactics, vehicle interdiction, etc. are not skills we use in everyday tech start-up life. These capabilities speak extremely well of you -- especially your character, your ability to be a great team player, and your ability to operate under stress. However, while necessary these qualities aren't sufficient.
What we are looking for right now is hard working people who know how to execute at the highest levels. You must be driven by excellence to succeed here. You have demonstrated your competence in using gear that is similar to the innovations we create. Right now, we need people to build, ship, and sell that gear to get it into the hands of those who need it most.
Using us as your guinea pig, here's a list of the kind of technical skills that we are looking for in people to walk in having mastered as of Day One. (If this describes you, email me immediately!)
- Software: Excel/Sheets, HTML5, CSS, Adobe Suite (in order: InDesign, Illustrator, Premier Pro, Lightroom, Photoshop, After Effects), digital photography/videography, Social Media Platforms (YouTube, Rumble), GSuite, Accounting Software (Quickbooks, Xero, etc.), Google Analytics, Shopify (or other e-commerce platform), Fusion360, Solidworks, Blender, Keyshot, Rhino, Adobe XD, and many, many more.
- Fabrication: building actual things and the fingertip touch to manage those people who are building our products right here at our headquarters (we do almost all of our own manufacturing). For example: sewing, pattern making, nesting, mold flow analysis, CNC machining, tooling, plastics, 3D printing, welding, carpentry, electronics, Arduino Boards, servos, welding (ultrasonic, RF), laser cutting, soldering, blow molding, injection molding, and much more.
- Accounting/Finance/Supply Chain Management: do you know basic accounting? This would be useful in many job situations and we value these skills in our prospective recruits very highly. If you can balance a checkbook you can learn these skills, and quickly, in almost any community college or online university. We can't afford to provide on-the-job training but mastery of this stuff will make you a more valued -- meaning more highly compensated -- asset.
- Marketing/Creative: video editing, sound design, Mechanical Engineering, Thermodynamics, iOS App Developers, UX/UI Designers, Graphic Designers and more. We need builders, creators and story tellers.
- Sales Skills: do you know how to generate your own leads and close them? If you do, this is one of the most valuable skills anyone can have in any business. If you can do this and prove it, email me!
Most businesses in America have fewer than 500 employees. That means that there just isn’t the same level of staff support in companies today as there is in government agencies (or used to be back in the far more hierarchical corporate structures of our parents' and grandparents' era). The private sector tends to have a far leaner and meaner "tooth to tail ratio" than Uncle Sam. In the longer run -- since you are coming in from a warrior culture and can be presumed to prefer to be tooth instead of tail -- this is a great thing for you. In the short run, though, expect a culture shock, frustration, and confusion.
In the private sector, rarely is there a “specialist” for something outside your job function. Collateral duties are the name of the game. You don’t have a JAG or Union Lawyer handy for professional and personal legal matters. There is no travel agency to book your trip for you and the guidelines might be far less restrictive than you are used to while also demanding total accountability.
We at Qore Performance® have intentionally created a culture that minimizes infrastructure/bureaucracy. Nobody is going to do the admin or logistics for you. I am the CEO and I read and answer my own email. I book my own travel. I don't have a secretary or assistant or whatnot to handle my administrative chores. And guess what. Around here, you wouldn't either. That's not everybody's cuppa joe.
Relationships matter. This is more true in the private sector than it is in government. Positional authority has no place in our company and we make every effort to run our company as an idea meritocracy. Respect will be earned by everybody, from everybody, everyday. You have to know how to get people to want to do things for you.
It demands high agency from you. If that's your idea of a good time, great. That said, it's neither sin nor character flaw to prefer a more comprehensive external structure. Just...save yourself time. Focus your job search on big corporations, not tiny little "everybody's gotta do everything" tech startups like us.
One of the most common misconceptions I see in transitioning prospects is their expectations. Many people leaving government service think that everybody in the private sector is making bank while working "traditional hours." Not so, and unrealistic expectations can lead to awkward conversations for both you and your prospective employer. Many government jobs pay better than their private sector equivalents and have far shorter hours. BLUF: joining a disruptive startup like us means you have to work your butt off to succeed. FAR more so than in any government job. However!
Government jobs aren't ever a ladder to real wealth or meaningful change. In the private sector you can, if you choose right and get lucky, move up to much higher levels much faster than in a government agency. You can even get rich. You can absolutely have a much bigger impact in a much shorter period of time on far more people than in any government job. That said, unlimited earning potential and impact are far from sure things. To thrive you need to be comfortable with assuming a much higher level of career risk than is typical in government service, which is much more of a "sure thing." Being subject to the competitive pressures of the marketplace, which is mainly how your salary and promotions are determined, is a rude awakening for some people. In the private sector, we face existential threats every day from every direction. Successful people in the private sector can easily jump a decade or two's worth of GS pay scales in a single year, sometimes less. Yes, you read that correctly: you could go from E-1 to making more than the Commander-in-Chief in a single year in the right position with the right performance year under your belt. In government, that jump could take your entire lifetime. More likely, that jump would never happen at all.
To be clear, this is far from a sure thing. But, it is possible. In the government, this is impossible unless your name is Nancy Pelosi. It literally can't happen (well...not without committing a major crime or two while being a Member of Congress...).
A common myth among people leaving government service is that as soon as they get out, their network has long term value. We often hear “Oh, I know all the guys over at that shop, I can get you in there easy.” Sometimes, true. Usually, in my observation, this turns out to be wishful thinking for the vast majority of transitioning professionals. "Contacts" are usually good for less than 3 years after separation from service.
That gives you a thousand days, or less, to get the basic skills your new position will need you to have on Day One. After that, your existing network will only have social, not professional, value. So waste no time in developing those skills and deciding which employers offer a culture where you will make a good fit.
Another common myth is that the skills and "best practices" that the government teaches you have any value in the private sector. There is a 99% chance that almost everything the government taught you about hard work and business is wrong when it comes to disruptors like us.
Selling an Ambassador on the capabilities of your unit is not the same thing as running a sales organization, selling to big companies or selling to individuals. The biggest difference is accountability: in the government, there is little to no similarity in the accountability mechanisms. If you screw up working in government, you get promoted. If you screw up big enough in the private sector, you'll go bankrupt and out of business.
This post is not meant to discourage you. It's meant to reveal some candid facts that aren't often discussed. It's meant to point you in the right direction and save you both the waste of time and discouragement of barking up the wrong trees. It is designed to help you get to your destination faster and with less heartache. It is designed to respect both your time and your contributions to your country as well as the role businesses play in keeping our economic engine operating at peak performance.
And it's meant to tell you to add the right technical skills to your already sterling character traits of courage, service, leadership. Then combine -- shaken, not stirred! -- all of these elements with good detection and shrewd judgment as to what companies have the right culture for you.
It is also designed to help you plot a path to post-service success while you are still on Active Duty or similar. You can create value for your future employer (setting yourself up for great success in the process) as a side gig while still on the job. Then, hustle. Looking for a job is kind of like dating. It's a numbers game and the more prospects you swipe right on, the more likely you will find one who will swipe right back at you.
So follow these simple rules of thumb and welcome to private sector.
We recently made an appearance on the Art & War Podcast where we discussed this issue in great depth with Mitch and Nathan. Click below to listen to the episode.
Here lies fun, purpose and the ability to actually have an immediate impact!
Huge thanks to all who helped/contributed to this article! You know who you are!
Dakota 901, The Farming Bureau, Roberts Court, Dallas crew, SD homies