QSR (Quick Serve Restaurant) Operators new to line busting implementation resist implementation initially because they are afraid that the practice will overwhelm the kitchen. This is a common misunderstanding. In reality, line busting actually optimizes the kitchen. What? That doesn’t make any sense!
Here are the four ways line busting optimizes a QSR drive thru kitchen:
- Allows team to prepare items that have long lead times
- Lets the kitchen know when to prep more of items with increased demand
- Helps the kitchen manage inventory shortages by getting ahead and preventing them
- Gives the kitchen intelligence on the timing of items to keep the flow fast, efficient and accurate.