IceAge Insights: Industrial — Heated Jackets RSS



7 Warming Solutions for Drive-Thru Employees

I not only know, but also love the fast food drive-thru business. Before joining Qore Performance, I worked with Chick-fil-A for over 9 years.  My work with them started at the age of 14 at the front counters, and by 18 I was promoted to Director of Operations.  The cornerstone of Chick-fil-A’s business model is a dedication to customer service.  In order to improve the customer experience and keep drive-thru times down, Chick-fil-A is constantly increasing the number of employees working outside.   More and more, you now see team members walking from car to car with tablets in hand, taking orders and even accepting payments.  This new drive-thru system works great when it is 70 degrees F and partly...

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